Keeping your Customers happy

We work to improve measurable
results in Customer Satisfaction,
Retention and Reputation.

Why us?

What we do

Contact center

Our team is ready to support your Customers on your behalf. We'll set up a professional, multilingual Contact Center "within seconds". Give us a try.

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Advisory

You can rely on our experts with a variety of tasks. We will audit your Customers' mood and your effectiveness in Customer Care, prepare and implement a tailored solution for your Company.

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Trainings

Already have your Contact Center? We will train your staff in providing superior Customer Experience.

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Variety of models

Together we shall choose a business model that will suit your needs and our competencies best. Depending on processes, goals, maturity or even nature of your cashflow characteristics.
All of that with full respect to defined KPIs and your Customers' expectations.

Why us?

Did you ever contact a Customer Care team that seemed to have no idea
of what the hell they are doing?

We are the warranty that your Customers will feel quite the opposite.

We speak 14 languages

95%

of phonecalls picked up

within

30

seconds

99%

of chats served

within

45

seconds

100%

of mails answered

within

4

hours

Within the first half a year from our launch, 10+ businesses set up a Customer-friendly support with us.

No matter the size or location, if you need to interact with your Customer, we're there to help you!

We helped

Our team

Every business CAN have an excellent and efficient Customer Care, and even make extra income out of it. Not every WILL have.

Rafał Jarosz

The Unknown / Co-Founder

Our team is made of great individuals, connected by a greater cause to support our Customers even better.

Our principles? We select our members by searching for people who understand that Customer is the most important gear in a company's mechanism.

We speak several languages, stay ready 24 hours a day and are culturally diverse for better understanding of your Customers, wherever they are.

We worked with

We are also involved in a couple of secret missions we can’t talk about...

Careers

We’re always happy to meet inspiring people. Get to know us better and apply.

Apply

Contact us

Dropdown the topic you want to talk about and let us contact you!

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Additional info for our Heroes:

Thanks!

We will contact you as you wished. Have a nice day:)

Write us a message!

hq@customer-heroes.com

We'll respond within 24 hours!

United States

+1 (214) 692 22 02

OPEN NOW - MON-SAT / 8AM - 10PM

Latin America

+55 (214) 042 22 26

OPEN NOW - MON-SAT / 8AM - 10PM

Europe

+48 (22) 292 22 02

OPEN NOW - MON-SAT / 8AM - 10PM

Asia

Coming Soon

Find us

Our Secret HQ

Domaniewska 37
02-672 Warsaw, Poland